What to Expect

Coming to terms with hearing loss is no easy feat. We at K&K Hearing Associates understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at K&K Hearing Associates, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At K&K Hearing Associates, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 169 Reviews on Google.

I've been getting hearing aids here since 2016. Kim and Deena are the best. They work hard at getting you the best needs for your hearing. I highly recomend Kim Keller Hearing. Thanks guys. Tom

Reviewer Profile Photo Tom Rodgers, on Google

Great experience!!

Reviewer Profile Photo david williamson, on Google

Very professional office and friendly.

Reviewer Profile Photo Jack Gorman, on Google

I have been wearing hearing aids for the past 15 years. None was ideal for my needs which were public speaking at scientific conferences and fielding questions from participants. These new hearing aids from Audibel are a significant improvement over those I used previously. I must also give a positive...

Reviewer Profile Photo Bill Hall, on Google

K&K Hearing Associates is top notch. I received the best and most thorough Hearing test in my 62 years. Mr. Keller and Deena treat you like family from the moment you walk in the door. I can't wait to pick up my hearing aids (which only take a few days...

Reviewer Profile Photo rose kluge, on Google

Very good at there job. Explained things very well. This is the place to go if you want very good hearing. Easy to talk too.

Reviewer Profile Photo Linwood Bowie, on Google

K&K Hearing Associates team is excellent in doing hearing tests. I am very happy with the hearing aid device I received. I recommend this facility to others.

Reviewer Profile Photo SamBell, on Google

Bryce, Amanda, and Kim were wonderful. I would highly recommend K & K Hearing!!!!

Reviewer Profile Photo Dawn Cochran-Staab, on Google

Technician and staff were knowledgeable, friendly and courteous. Testing was smooth and thorough. Room was given to make my decision.

Reviewer Profile Photo Magdeline Duncan, on Google

Kim Keller’s skills place him, in my experience, among the top hearing aid service providers. Kim and Dena are professional and generous people. They make the extra effort to be clear about everything, from the initial phone contact through the incredibly thorough audiogram and on to the fitting of hearing...

Reviewer Profile Photo David Hughes, on Google

Thoroughly explained the situation with my hearing loss and my options. Took the time to make adjustments to get me through until I qualify for new hearing aids.

Reviewer Profile Photo Shelly Holifield, on Google

Does a very good job of answering questions and concerns. Great followup making sure you're getting the most out of you're hearing aids. Recommended

Reviewer Profile Photo Scott Schleiffers, on Google

When a person comes to the realization that hearing aids might be necessary, it's important to find a good hearing center that will render thorough services and provide necessary products. Having read the previous reviews about K&K Hearing Associates, I chose to make an appointment. Dena was extremely nice and...

Reviewer Profile Photo Carla Kann, on Google

Kim and everyone take time to check what is needed by evaluating hearing changes and test results. They then recommend the best hearing aid to help the patient hear

Reviewer Profile Photo Shirley Durbin, on Google

Very good. Explains very clearly. Very helpful!

Reviewer Profile Photo rita mchale, on Google

Very quick to get appointment scheduled, corrected my hearing aid issue while I waited.

Reviewer Profile Photo James Wright, on Google

I highly recommend this business. Kim took the time to explain my test results fully so that I understood it.

Reviewer Profile Photo Jason, on Google

K&K Hearing was very helpful with my hearing needs. A hearing test showed that my hearing had gotten worse and I needed new hearing aids that would adjust to this change. K&K Hearing provided me with wonderful, new hearing aids at a reduced price. Thank you Kim, for helping me...

Reviewer Profile Photo Sandra Fitzgerald, on Google

K&K Hearing has provided my hearing aid services for the past two decades. In that time, I’ve owned four sets of hearing aids, each one more technically advanced than the last. K&K is a family-run business led by Kim Keller, a licensed Hearing Aid Dispenser (HAD) and Board Certified in...

Reviewer Profile Photo Stephanie Willim-Ostmann, on Google

Highly recommend the receptionist is so helpful and sweet and the doc is as well they went above and beyond to help me.

Reviewer Profile Photo mandy m, on Google