Patient Reviews

Hear What Our Patients Are Saying

We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 111 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very good. Explains very clearly.

Reviewer Profile Photo rita mchale, on Google

Very professional. Quick and efficient. Highly recommend.

Reviewer Profile Photo Nick Fisher, on Google

WOW Just WOW!!! As a Vietnam War helicopter pilot and career a commercial pilot, I have been exposed to significant noise all my working life. I've been wearing hearing aids since 2013 made available through the VA. My hearing loss is profound and even with my VA hearing aids, which I replace every four years, as my wife would attest, my hearing is hit and miss. It is affecting my quality of life. On a whim, I went to K&K to see if there was anything that could be done to improve my lousy hearing. Kim took me through a detailed evaluation and carefully explained the dynamics of hearing measurement. When he did a comparison test between my present hearing aids and the Audibel Vitality AI aids he offered me, I was literally shocked by the discernable difference between the old and the new. On a graph depicting the difference of the test results, he explained that my old aids were not even reaching the range where I could hear acceptably. A chart depiction is one thing, but the actual experience of the improvement of both loudness and clarity is something one needs to experience for oneself to believe! Words can not express my gratitude to the folks at K&K for their excellent service, attention to detail, patience, and professionalism.

Reviewer Profile Photo Joe Baginski, on Google

Exceptional experience with a great outcome. I highly recommend K&K.

Reviewer Profile Photo Edward Reid, on Google

The exam was very thorough. Kim took his time to educate me and go through my options. It is wonderful to be able to hear again. I highly recommend K&K Hearing.

Reviewer Profile Photo Marcus Edwards, on Google

My mother who is in her late 70's was having issues with her audible hearing aids so I reached out to this authorized audible hearing specialist. The hearing specialist Kim was very thorough with his examination of my mother's hearing loss and hearing aids. He determined her hearing aids were defective and needed to be replaced (covered by warranty). 2 weeks later we came back in to have her new audible hearing aids installed and boy what a difference they make! The entire staff was very friendly and patient with my mother. We never felt rushed or pressured to purchase new hearing aids or services. Definitely recommend!

Reviewer Profile Photo AJ Smith, on Google

I highly recommend this business. Kim took the time to explain my test results fully so that I understood it.

Reviewer Profile Photo Jason, on Google

Very thorough and knowledgeable staff as i completed my annual hearing screening and picked up batteries. In addition, a small repair was made on one of my hearing aids. As always, questions and concerns were addressed.

Reviewer Profile Photo Diane Jones, on Google

The staff at K&K Hearing were helpful, knowledgeable, patient, kind and easygoing. We would recommend.

Reviewer Profile Photo Dina F.R., on Google

I felt that my best interests were actually taken into consideration and Kim was real good about explaining my options and giving me all the information I needed to make the best decision possible. First rate operation. Thanks so much!

Reviewer Profile Photo Johnny B from Bella Travel and Adventures (BTaA), on Google

Very knowledgeable

Reviewer Profile Photo Steve Hayre, on Google

Good job.

Reviewer Profile Photo Jeff Crampton, on Google

My husband and I had the most informative and pleasant visit with Kim. We both had been to other places and had other hearing products. Neither of us had been as thoroughly tested and then shown what could be done to improve our hearing. We were both fitted with new hearing aids and are very pleased with them. Thanks Kim for your patience and taking the time to explain our hearing loss and what hearing aids could do to improve it.

Reviewer Profile Photo Katherine King, on Google

The owner of this business is A # 1.very thorough and takes time to make sure that you are satisfied with your new hearing aids. Would highly recommend you go see this business if you need hearing aids. Great business 👏

Reviewer Profile Photo Wayne King, on Google

Very relaxed atmosphere and a great explanation for my hearing needs. I likely will be back after my house sells but am not sure at this time which ones would be best for me. I'll keep in touch.

Reviewer Profile Photo Marcia Romaine, on Google

K&K ALWAYS takes care of my every concern in providing and maintaining my hearing aids. They’re the best.

Reviewer Profile Photo Gary Rohrer, on Google

Very knowledgeable, personal, friendly and caring

Reviewer Profile Photo Darlene Burnette, on Google

Great Doctor and receptionist would recommend to anyone

Reviewer Profile Photo Jerry Peyton, on Google

Everything went really well and the people who were there were really helpful and nice!

Reviewer Profile Photo Elmer Swain, on Google

Had an appointment for adjustment on my 3 year old hearing aids. Found out my hearing had gotten worse over time and was taken care of in no time. Also received additional information on what could be causing hearing loss & what can be done about it.

Reviewer Profile Photo REBECCA Cunningham, on Google

I could not have asked for a better experience! Kim was thorough in every aspect of my visit. We discussed options and compared my current hearing test results to my last hearing test. I did my research and I was impressed with the more than 90 5 star reviews K&K have rightfully earned.

Reviewer Profile Photo Sidney Shusterman, on Google

Professional courteous pleasant

Reviewer Profile Photo Michael DeVore, on Google

I just wanted to say how grateful I am to find such a professional office to assist with my hearing. I’ve been struggling a bit with hearing loss for many years. Three years ago, I had an ENT tell me I should probably look into hearing aids. Knowing this would be a MAJOR investment, I went online to find something to try. What I found functioned more like amplifiers. They made what I could already hear louder and didn’t help with what I was struggling to hear.

I have a busy, full life and my job demands tons of meetings. Recently, I was missing parts of what was going on in the meetings because I couldn’t hear and didn’t want to interrupt to have people repeat what they said.

I found K&K Hearing. The staff is absolutely wonderful! The receptionist provided excellent instructions for coming into the office and Kim explained every detail!

I was able to leave the office fit with a new pair of hearing aids. I’d been going nuts with ringing in my ears. I still have it, but it’s like my brain no longer registers it unless I focus on it! I hear everything now!! My meetings are going much smoother and I’m able to contribute as I should.

I can’t thank them enough!!

Donna Keske

This is a story that must be told!! A couple of days ago, I was playing bridge at my neighbor’s. It was such a lovely day, so she had her doors and windows open. Hanging outside of her screen door were 2 wind chimes. All of a sudden I heard “tinkle-tinkle” – I turned my head and saw where the sound was coming from. I smiled and even laughed, because it had been so long since I had heard wind chimes!! My friends didn’t understand – how could they – THEY HEAR!!! And, now through your caring and patience – SO DO I!!

Fran Shoemaker

I would like to express to you how happy and satisfied I am with your service and product. During my appointment, I feel you took your time with me and genuinely cared about my hearing – or lack thereof. For the little time I’ve had the hearing aids, there is such an improvement! I can hear my refrigerator running, rain on the roof, and the motor in my car start – sometimes I would try to start it twice.

Thank you Mr. Keller for such a wonderful service, and helping me hear again!

Sharon C. Robinson

Just wanted you to know how much I appreciate the kind of competent service I have received at your hands.

After having seen two different audiologists and having purchased two sets of hearing aids with disappointing outcomes, it was truly gratifying to find someone who knows what he is doing, from recommending equipment to fitting it properly and then tuning it for optimal results.

It is truly satisfying to deal with a knowledgeable professional who uses state of the art equipment and clearly stays on top of his field. Glad to have found you.

Alvin Freund, M.D.

When my husband and I visited your office about two months ago to weigh the possibilities of purchasing hearing aids for me we were totally impressed with the service you and your co-workers provided. Everyone extended utmost courtesy, politeness and indeed skillful diligence. The thorough examination, Jeannie in particular, rendered went beyond what my husband and I anticipated. The high-tech electronics and the sound synthesizing still has us mystified yet we are extremely pleased with the quality products we purchased.

I cannot find enough words to praise the totality of service K&K provided. Since getting the aids I no longer have to pretend that I hear words meant for me. Audibility has certainly been a plus! I hasten to point out, moreover, that background noise interference has been absent.

In summary, thank you for the superb service you and your K&K colleagues provided. The hearing aids have made my life much better!

Patricia A. Cheney

I’m putting in writing to you what I have told you, that I am a satisfied customer. I received my second set of hearing aids from you last month, having used the first set for four years. Both sets of devices have been of excellent quality and the service I received from K&K has been first rate. Both sets were made by Audibel. My hearing improved greatly with both sets. With the second set I can now sit in the back seat of my son’s car on my way to Hershey Park with my wife and grandchild and hear ALL the conversation coming from the front seat from my son and daughter-in-law, and with hearing better now, I can fully participate in the family conversations. I can also distinguish WHERE sounds are coming from. Also I can tell you that both Audibel sets were easy to use from the first day.

In short, I would advise anyone who is developing hearing difficulties that the benefits of using quality products such as these I purchased from you, that these benefits greatly outweigh the inconvenience and cost of going without hearing aids. Missing conversations is like missing out on life. It makes all the sense in the world to get and use quality hearing aids.

Andrew M. Miner

I am a senior residing at Pines Apartments in the Homewood Retirement Community. I am very active and thought I was doing fine with the way I was hearing. My family and friends informed me many times that I should have my hearing checked again. I had a family dinner and I realized I didn’t hear half of what was being discussed; it was very upsetting to me. I made an appointment with K&K Hearing Associates only to find that I definitely had a hearing loss much greater than I thought. I had tried this once before and was very skeptical, however I followed through this time and found a whole “NEW WORLD”. I can sit in my apartment and actually hear things going on outside. I have sounds in my life that I didn’t know existed. I am now involved in several groups at the home and now I know what I have been missing all these years. My new hearing aids have changed my life for the better. Thank you to the experts at K & K Hearing Associates. I can’t wait to wake up in the morning and experience new sounds!

Mary Brown

Just a little note to express my sincere appreciation to you and your office staff for making what could have been a difficult time for me, less stressful and so rewarding. My first visit and purchase of the Eclipse 2 aids, in March of 2006, made the biggest difference in my hearing abilities. However, my recent change to the Virtue 12 CIC aids. made my hearing even better. I just cannot find anything about them I do not like. You did a superior job in making the molds for my new aids. The fit is perfect. I don’t even realize that they are in my ears. Being able to chat on the telephone without removing the aids puts a smile on my face. All sounds and voice patterns are distinctively clearer. Every feature advertised has worked well. It is a joy to wear them. You can be assured, Kim, that I will always recommend highly K & K Hearing Associates to my friends and anyone that is in need of your services and hearing aids.

Glen Bowman – Retired Washington Cty, MD. Sheriff

Thank you very much for your expertise in allowing me to hear with the new Virtue 12 Hearing aids you fit me with, I now realize how much of life I was missing. I have a small recording studio at home and I was amazed at how much the highs, mid-range and bass sounds became so clear while recording with the Virtue 12 aids. I am so thankful that my wife kept after me to take advantage of your free professional hearing test. I definitely was a stubborn hard headed man but now I am forever grateful to hear. I really needed to learn that technology is ongoing and certainly there is hope for people like me to be able to hear again. The nice thing about the Virtue 12 aids is that people can’t even tell you are wearing them. Thanks to you and your professional staff for making my life alive with sound again.

Paul J. Little