About Us

About Us

Hearing Care Excellence for Hagerstown, Frederick, MD

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Maryland communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 166 Reviews on Google.

I have been wearing hearing aids for the past 15 years. None was ideal for my needs which were public speaking at scientific conferences and fielding questions from participants. These new hearing aids from Audibel are a significant improvement over those I used previously. I must also give a positive...

Reviewer Profile Photo Bill Hall, on Google

K&K Hearing Associates is top notch. I received the best and most thorough Hearing test in my 62 years. Mr. Keller and Deena treat you like family from the moment you walk in the door. I can't wait to pick up my hearing aids (which only take a few days...

Reviewer Profile Photo rose kluge, on Google

Very good at there job. Explained things very well. This is the place to go if you want very good hearing. Easy to talk too.

Reviewer Profile Photo Linwood Bowie, on Google

K&K Hearing Associates team is excellent in doing hearing tests. I am very happy with the hearing aid device I received. I recommend this facility to others.

Reviewer Profile Photo SamBell, on Google

Bryce, Amanda, and Kim were wonderful. I would highly recommend K & K Hearing!!!!

Reviewer Profile Photo Dawn Cochran-Staab, on Google

Technician and staff were knowledgeable, friendly and courteous. Testing was smooth and thorough. Room was given to make my decision.

Reviewer Profile Photo Magdeline Duncan, on Google

Kim Keller’s skills place him, in my experience, among the top hearing aid service providers. Kim and Dena are professional and generous people. They make the extra effort to be clear about everything, from the initial phone contact through the incredibly thorough audiogram and on to the fitting of hearing...

Reviewer Profile Photo David Hughes, on Google

Thoroughly explained the situation with my hearing loss and my options. Took the time to make adjustments to get me through until I qualify for new hearing aids.

Reviewer Profile Photo Shelly Holifield, on Google

Does a very good job of answering questions and concerns. Great followup making sure you're getting the most out of you're hearing aids. Recommended

Reviewer Profile Photo Scott Schleiffers, on Google

When a person comes to the realization that hearing aids might be necessary, it's important to find a good hearing center that will render thorough services and provide necessary products. Having read the previous reviews about K&K Hearing Associates, I chose to make an appointment. Dena was extremely nice and...

Reviewer Profile Photo Carla Kann, on Google

Kim and everyone take time to check what is needed by evaluating hearing changes and test results. They then recommend the best hearing aid to help the patient hear

Reviewer Profile Photo Shirley Durbin, on Google

Very good. Explains very clearly. Very helpful!

Reviewer Profile Photo rita mchale, on Google

Very quick to get appointment scheduled, corrected my hearing aid issue while I waited.

Reviewer Profile Photo James Wright, on Google

I highly recommend this business. Kim took the time to explain my test results fully so that I understood it.

Reviewer Profile Photo Jason, on Google

K&K Hearing was very helpful with my hearing needs. A hearing test showed that my hearing had gotten worse and I needed new hearing aids that would adjust to this change. K&K Hearing provided me with wonderful, new hearing aids at a reduced price. Thank you Kim, for helping me...

Reviewer Profile Photo Sandra Fitzgerald, on Google

K&K Hearing has provided my hearing aid services for the past two decades. In that time, I’ve owned four sets of hearing aids, each one more technically advanced than the last. K&K is a family-run business led by Kim Keller, a licensed Hearing Aid Dispenser (HAD) and Board Certified in...

Reviewer Profile Photo Stephanie Willim-Ostmann, on Google

Highly recommend the receptionist is so helpful and sweet and the doc is as well they went above and beyond to help me.

Reviewer Profile Photo mandy m, on Google

K & K Hearing takes the time to explain things to you and shares with you what has and has not changed with your hearing since you have been seen last. They take there time to get to know there petients and there hearing issues and they will go that...

Reviewer Profile Photo Tena Brashears, on Google

Excellent service. Mom's hearing aid was not working. We stopped in. And within 10 minutes the answer was found.Repairs are in the works.

Reviewer Profile Photo terry walker, on Google

Great people to work with and they’re always so accommodating in fixing my hearing aids and taking care of them.

Reviewer Profile Photo Cori Urey, on Google