About Us

About Us

Hearing Care Excellence for Hagerstown, Frederick, MD

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Maryland communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

Comprehensive Evaluation

We evaluate your hearing, communication needs and goals for your life.
Recommend Only What Needs Recommending

Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.
Clear Understanding of the Hearing Journey and Results

We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.
Seeing and Hearing the Benefit

We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.
Treatment is More Than Just an Office Visit

We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.
Warranty for One, Warranty for All

When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.
Commitment for a Lifetime

All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 146 Reviews on Google.

Appointment was very thorough. I was treated with great care to resolve my hearing issues. I would highly recommend K&K Hearing Associates for your hearing issues.

jeanne twigg, on Google

I want to thank Kim Keller for giving my hearing back. He was thorough with explaining everything. He gave tests that I have never had before and I will always be grateful. Both Kim and his son are very nice. I highly recommend K and K Hearing.

Pat N, on Google

Going there was an absolute delight from the time I walked in the door till the time I left. Even though I did not need hearing aids he was very informative about my hearing and helped me to understand why I was having some difficulty. I will definitely be going...

toolkid1985, on Google

Did an excellent job of adjusting my hearing aids after the hearing in my left ear declined.

Ron Garvin, on Google

My husband and I both were tested and needed hearing aids and we couldn’t be happier. Everyone was helpful, friendly and very professional. Please go to them for any of your needs.

Rick Leister, on Google

It was a great experience. He checked my hearing and was open about treatment options. Very satisfied.

John, on Google

Kim and Dina are wonderful. Their friendliness and kindness are exceptional.

Jim Gann, on Google

I had a wonderful experience at K & K Hearing. Kim was incredibly thorough, knowledgeable, and professional throughout my visit. What stood out the most was how much time he took to listen to my concerns. something that feels rare and priceless in healthcare today. He explained everything in such...

Ron Campos, on Google

I have dealt with K&K for many years. Always great service from Kim and Deena. I highly recommend K&K Hearing Associates. Kim is always very thorough.

H Spradlin, on Google

Very professional. Was pleased with my hearing test. Friendly people. Very informative. The hearing aids that Kim programed for me sounded like i had normal hearing again. Very happy about that.

Bill and Marcia Henry, on Google

Very happy w/ K&K hearing. Couldn’t ask for a more knowledgeable provider.

Julie Ehrman, on Google

Although I have previously posted about this excellent organization and staff, that go above and beyond; the appointment today with Kim for an updated hearing check and purchasing new hearing aids was really informational and beneficial. He spent a lot of time to make sure my new hearing aids were...

Diane Jones, on Google

I’ve struggled with untreated hearing loss since I was a child. 2020 I discovered that I needed hearing aides, I got fitted for them but they were the cheapest quality and didn’t explain anything to me. I went to see Mr. Kim and not only did he fit me with...

Jess Sword, on Google

Kim and staff are very friendly and do a great job!

Debbie Lanham, on Google

Nancy was treated very well. Kim worked with her to get the hearing aides that she wanted. She is very happy.

Jamie Kane, on Google

Excellent staff, very knowledgeable and thorough, making sure you are taken care of and treated with the utmost respect. Would definitely recommend for anyone with a hearing problem.

Myron Brown, on Google

I had a great visit. Kim is very knowledgeable and makes the testing very easy. His explanations are detailed and thorough. He answered all my questions with detail and patience. Being greeted by Dena starts the whole visit off with a very comfortable and fun experience.

Katherine Vogel, on Google

They are very helpful, kind and do an excellent job. I'm extremely satisfied with my hearing aids and the service.

Dottie Zimmermen, on Google

I am very pleased wt today's visit with K&K. I got both ears tested, one needed more help so the hearing aid was adjusted accordingly. Also both devices got a software upgrade. AND I got a quantity of wax removed from both ears. All and all a very good visit.

Andrew Miner, on Google

Kim and Diana were wonderful helpers and we so appreciate all they did to get me into new hearing aids! We will see them every three months for a cleaning and supplies! Thank you! And Merry Christmas!

Dave Keeton, on Google