About Us

About Us

Hearing Care Excellence for Hagerstown, Frederick, MD

Our Practice

Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the Maryland communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.

Our Commitment

Our commitment to patient care was built around the mutual agreement of honor, integrity and trust with each patient. As a part of the nationwide Audibel network, we aim to provide the greatest hearing care experience possible by abiding to the following standards that define American hearing excellence:

  1. Comprehensive Evaluation

    We evaluate your hearing, communication needs and goals for your life.

  2. Recommend Only What Needs Recommending

    Because we evaluate all your hearing and communication needs, we will recommend a treatment plan that is unique to you and designed to meet your needs.

  3. Clear Understanding of the Hearing Journey and Results

    We make sure that you understand what steps will be taken on your journey to better hearing and what the realistic outcomes are for those steps.

  4. Seeing and Hearing the Benefit

    We will verify that the hearing instruments and accessories that go with them are working and provide the benefit that you need. This verification may be done through several clinically adopted tools such as Real Ear Measurement, Speech Mapping or Sound Field Verification.

  5. Treatment is More Than Just an Office Visit

    We work with you to create a long-term treatment plan, define follow-up appointments, perform regular ongoing evaluations, and any additional care that you may need to make sure you stay satisfied with your hearing in the years to come.

  6. Warranty for One, Warranty for All

    When you work with Audibel, you are working not only with your local hearing healthcare professionals, but also the national network that will honor the warranty and support and service guarantees on all Audibel products.

  7. Commitment for a Lifetime

    All Audibel products receive free cleanings and testing for their lifetime.

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 133 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I’ve struggled with untreated hearing loss since I was a child. 2020 I discovered that I needed hearing aides, I got fitted for them but they were the cheapest quality and didn’t explain anything to me. I went to see Mr. Kim and not only did he fit me with...

Reviewer Profile Photo Jess Sword, on Google

Kim and staff are very friendly and do a great job!

Reviewer Profile Photo Debbie Lanham, on Google

Nancy was treated very well. Kim worked with her to get the hearing aides that she wanted. She is very happy.

Reviewer Profile Photo Jamie Kane, on Google

Excellent staff, very knowledgeable and thorough, making sure you are taken care of and treated with the utmost respect. Would definitely recommend for anyone with a hearing problem.

Reviewer Profile Photo Myron Brown, on Google

I had a great visit. Kim is very knowledgeable and makes the testing very easy. His explanations are detailed and thorough. He answered all my questions with detail and patience. Being greeted by Dena starts the whole visit off with a very comfortable and fun experience.

Reviewer Profile Photo Katherine Vogel, on Google

They are very helpful, kind and do an excellent job. I'm extremely satisfied with my hearing aids and the service.

Reviewer Profile Photo Dottie Zimmermen, on Google

I am very pleased wt today's visit with K&K. I got both ears tested, one needed more help so the hearing aid was adjusted accordingly. Also both devices got a software upgrade. AND I got a quantity of wax removed from both ears. All and all a very good visit.

Reviewer Profile Photo Andrew Miner, on Google

Kim and Diana were wonderful helpers and we so appreciate all they did to get me into new hearing aids! We will see them every three months for a cleaning and supplies! Thank you! And Merry Christmas!

Reviewer Profile Photo Dave Keeton, on Google

Excellent customer service. Which is very hard to find.

Reviewer Profile Photo Jerry Gigeous, on Google

Professional and personal service.

Reviewer Profile Photo Michael Bean, on Google

Meeting Kim Keller was a changing moment in my life that I will forever be grateful. He took the time to explain hearing loss to me that no one else had ever done. I learned so much from him that day. The hearing tests were thorough as well as enlightening....

Reviewer Profile Photo Jeanne Fogle, on Google

Great experience! Kim was very thorough and personable! I learned a lot.

Reviewer Profile Photo Barry Poffinberger, on Google

I have been going to K&K hearing for over 10 years and their support and service to address my hearing loss has been invaluable. Kim and his staff are always accommodating to my hearing needs and scheduling. And Kim’s technical understanding of auditory deficiencies and how best to address each...

Reviewer Profile Photo Don Fine, on Google

Fantastic customer service. Always helpful. If they can't figure what is wrong, they don't hesitate to phone the mfgr and get the answers!!! Highly recommend!!!

Reviewer Profile Photo Rusty Hauver, on Google

The exam was very thorough. Kim took his time to educate me and go through my options. It is wonderful to be able to hear again. I highly recommend K&K Hearing.

Reviewer Profile Photo Marcus Edwards, on Google

Although I have previously posted about this excellent organization and staff, that go above and beyond; the appointment today with Kim for an updated hearing check and purchasing new hearing aids was really informational and beneficial. He spent a lot of time to make sure my new hearing aids were...

Reviewer Profile Photo Diane Jones, on Google

You doing ok your selection was really excellent for me so I'm just waiting to hear from a doctor about hearing aids thanks to you all I'm able to get what I need sincerely Charlene Smallwood

Reviewer Profile Photo Charlene Smallwood, on Google

Excellent service and a knowledgeable person.

Reviewer Profile Photo Jeffrey Strathern, on Google

I’ve worked with K&K Hearing since 2020 when I got my first hearing aids. Kim is personable and super helpful, explains things well, and is always standing by to answer questions or help. I’m not going anywhere else!

Reviewer Profile Photo Murray Kenyon, on Google

We thought the hearing test and follow up advice was done extremely professionally and we very much appreciate the true concern each person at this office showed to both my wife and I. Keith

Reviewer Profile Photo Keith Levit, on Google

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